Help and frequently asked questions | Wasliqo
Find answers about Wasliqo accounts, company profiles, verification and sourcing.
What is Wasliqo?
Wasliqo is a business discovery and workspace platform. You can explore company profiles, review published capabilities and use account tools for sourcing requests, conversations, professional connections and job applications.
Who can use Wasliqo?
Wasliqo is intended for adults using professional and business services. Individuals can use a personal workspace, and authorized representatives can manage an organization workspace. See the Terms of service for eligibility requirements.
Do I need an account to browse companies?
Public company profiles and other published content can be browsed without signing in. An account is needed for personal workspace actions such as saving companies, sending requests and managing applications.
How do I find a suitable company?
Open Explore and search for a company, product, service or keyword. Use the available location, category and verification filters, then review the profile and supporting content before contacting the business.
What does a verification badge mean?
It indicates that specified business information or documents were reviewed through the verification process. It does not guarantee product quality, delivery, financial stability or a successful transaction. Always carry out checks appropriate to your purchase.
How do I request a quotation?
Use Request a quote on a company profile or the RFQ area of your personal workspace. Describe the requirement clearly, including specifications, quantity, delivery location and timing, then follow the available recipient and submission steps.
How can my organization request verification?
Open Verification in your organization workspace and follow the submission instructions. Provide current documents you are authorized to share. A submission may require clarification; purchasing a plan does not automatically grant verification.
What should I include in an RFQ?
Include the product or service scope, essential specifications, quantities, delivery destination, target dates and any documents suppliers need to prepare a useful response. Avoid including passwords, payment credentials or unnecessary personal information.
Does sending an RFQ commit me to a purchase?
Sending an RFQ does not by itself require a purchase. Agree the final specifications, price, payment terms and other contractual details directly with the supplier before committing.
Does Wasliqo guarantee suppliers or handle escrow?
A profile or verification badge is not a transaction guarantee. Do not assume Wasliqo holds purchase funds, provides escrow or guarantees delivery unless a specific service expressly states that it does.
Where can I find my conversations?
Open Messages in your personal workspace to view available conversations. Open a conversation to read and send messages. Share only information appropriate to the recipient and the business purpose.
How do I save a company?
Sign in and use the save control on a company listing or profile. You can review saved companies in the Saved companies area of your personal workspace and remove them when you no longer need them.
How do professional connections work?
The Connections page lets you send requests, review incoming requests and manage accepted connections. A connection does not grant another person access to your account or organization workspace.
How do I apply for a job?
Open a role from Jobs, review its description and requirements, then use the application action while signed in. Submit accurate information and any requested documents. You can review your applications in your personal workspace.
Who receives my job application?
The hiring organization receives the information submitted for the role, and authorized members of its recruitment team may review it. The organization may process that information under its own privacy practices.
How do I update my organization’s public content?
Use your organization workspace to manage the available profile, product, portfolio and catalog sections. Review public content before publishing and make sure you have permission to share every file and image.
Are uploaded verification documents public?
A verification submission is different from a public catalog or portfolio upload. Private verification documents are not made public merely because a badge is issued. Only submit documents through the appropriate verification workflow.
Where can I compare plans?
Visit Pricing for available plans and check the final checkout details before purchasing. Your organization’s Plans & billing page provides subscription and invoice information. Features and limits depend on the selected plan.
How do I cancel or stop renewal?
Open Plans & billing in your organization workspace and review the available controls. Check the resulting status and effective date after making a change. If you need help, contact support. Turning off renewal does not automatically request a refund.
Can I request a refund?
Refund eligibility depends on the published billing terms, your purchase and applicable law. Contact support with the relevant invoice reference if you believe a charge is incorrect or want to request a review. Do not include payment-card details.
How do I manage notifications?
Open Profile & privacy in your personal workspace and review notification preferences. Optional notification choices do not necessarily disable essential security, billing or account messages.
How can I request my data or delete my account?
Use the available export and deletion controls under Profile & privacy, or contact the privacy contact listed in the Privacy policy. Identity verification may be required, and some records may need to be retained for legal or security reasons.
Does Wasliqo use cookies or analytics?
Wasliqo uses browser storage for functions such as authentication and language preferences and integrates Google Analytics for website usage measurement. Read the Privacy policy for details. Account preferences should not be assumed to replace browser tracking controls.
I forgot my password. What should I do?
Use Forgot password on the sign-in page and follow the reset instructions sent to your email address. Check your spam folder if needed. Never share a password or verification code with another user.
How do I report suspicious activity or inaccurate content?
Use the Contact page and provide the profile, listing or content reference with a brief explanation. Avoid sending sensitive documents in the initial report. For an urgent account-security concern, also secure your email account and change your password.
How can I contact Wasliqo?
Use the Contact page and choose the topic that best matches your question. Include a clear description and relevant reference numbers so the team can understand the issue. Never include passwords or full payment-card details.